Terms and conditions

How to place an order

www.sandshop.it round-the-clock, 7 days a week.

For shopping assistance please call +39.0812354696 or WhatsApp +39 3342748610

All purchases in the website are subject to al D.lgs. n. 206 del 06/09/2005. It is possible to place orders both without and with registration to the website. Website registration allows: fast payment, multiple shipping address, orders tracking, discounts and benefits and more.

Prices are subject to change and include 22% VAT.

To certify the purchase Sand Brand will send you the invoice.

How to pay

You can pay for your purchase with one of the following:

- Credit cards (Visa, Visa Electron, MasterCard, Maestro, Diners, JCB, circuits and Postepay as well) To guarantee the best security during payments, Sand Brand adopts the Secure Sockets Layer (SSL). For those cards abilitated to 3D Secure e Secure Code services, during the payment a further secure code will be requested. If you don't have your Code with you, you can contact your bank or use Paypal as payment method.

- PayPal we accept all major credit and debit cards. Registering an account is not mandatory to use this service.

Safety of transactions

PayPal is the fast, reliable and innovative way to pay online.

When you pay with PayPal, you have just to put your e-mail address and password without sharing your financial details.

Whether you’re buying, selling, or transferring money, you get an extra layer of security when you use PayPal: that is because all your financial information (like your bank account details and your credit card number) is securely stored and encrypted on PayPal servers.

Moreover, your transactions are monitored 24 hours a day, seven days a week, by a dedicated team of security specialists whose sole purpose is to identify suspicious activity and help protect you from fraudulent transactions.

For each purchase made using PayPal, you will receive an e-mail that will confirm your transaction. If an eligible item that you have bought online will not arrive, the PayPal Buyer Protection will refund you for the full amount of the item plus postage and packaging costs.

Availability of products

1.The Customer acknowledges that the products from Sand Brand on the Website (hereinafter referred to as the "Products") are numerically limited and is therefore aware that Sand Brand will have to check their availability at the time of purchase.

2. Occasionally, inconveniences may arise in connection with the availability of certain Products. In such circumstances, Sand Brand will inform the Customer by e-mail. In case of unavailability of the product, the customer will be asked if he prefers a replacement or refund.

Items travel at buyer's risk. Sand Brand does not accept claims for delays or damages regarding goods.

Please note that any claim for delays or damages to the goods must be immediately reported to the carrier upon receipt of the goods.

Christmas Delivery *

Delivery by Christmas for orders before 10 AM on 20st December.

if your order is not delivered by Christmas, some problems of freight forwarders, Sand Brand refund the shipping cost or will offer free shipping on your next order.

Returns/refunds

See the page DELIVERY AND RETURNS.

SAND S.R.L.

Sede Legale

Via Polveriere 10

80050 Santa Maria la Carità

Napoli

Italia

P. iva: IT09684621213

Numero REA: NA - 1049765

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.